Eagle BPO provides outsourcing staff such as IT support, admin assistant, personal assistant (PA), accounts assistant, sales support & customer service staff and sales support & enquiries staff to help clients reduce their business cost thus increasing their profit.


Sample Job Scope

Sample Admin & Personal Assistant Job Scope for Property Agent

  1. Admin work for resale listings
  2. Admin work for new launch project
  3. Customer relation
  4. To search matching listings & to arrange viewing appointment for buyers/ tenants
  5. To liaising with external parties, SPH, bankers, HDB officer, law firm staff, etc
  6. To follow up, update & feedback on clients’ comments on product or service
  7. To provide admin support to downline agents
  8. To do telemarketing to prospective clients to generate leads
  9. To assist in other administrative works such as updating master list, clearing email, submitting list/transaction, recording and filing


Sample Telemarketing Job Scope for Insurance Agent

  1. Take notes of client’s target criteria
  2. Fix appointment based on client’s availability
  3. Rebook appointments
  4. Follow up if there are mistakes from the initial details provided by the prospect
  5. Submit daily report to the manager