ADVANTAGES OF HAVING AN OUTSOURCED TELEMARKETER

  1. Reduce operating costs.
  2. Increase cost transparency and—as a result of variable pricing—predictability.
  3. Improve cash flow and thus limit some capital investment requirements.
  4. Enhance processing speed, accuracy and consistency.
  5. Improve service to customers and intermediaries.
  6. Simplify operating infrastructure, thus increasing the potential to enhance agility, accelerate speed to market, and support the expansion of distribution channels and/or the addition of new ones.
  7. Add flexibility to cope with changes in transaction volumes, either as a result of expansion or decline of business, or of mergers and acquisitions.
  8. Build a more productive, better motivated workforce that spends maximum time performing tasks that add real value.